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Customer Service Survey

Please take a few minutes and complete our customer survey. Your input is important to us and we appreciate your suggestions. ALL FIELDS ARE REQUIRED...


All fields are required  
First and Last Name on Account:
Account Number:
Address:
City:
State:
Zip Code:
Daytime Phone:
Contact Email:
How would you rate Baldwin EMC's customer service? (Please Select):
How would you rate Baldwin EMC's reliability in providing electric service? (Please Select):
Have you ever been to one of our offices? Please select yes or no:
If so, which one? Please select a location:
(Only required if you selected YES above)
When did you last visit one of our offices?:
Have you ever used one of our drive up windows?:
How do you usually pay your bill?:
Do you read the monthly Alabama Living magazine?:
Where did you learn about Baldwin EMC's Web site?
Did you find Baldwin EMC's Web site easy to navigate?:
What, if anything, would you like to see added to our Web site?:
You can now pay your monthly bill online by credit card. Have you used this feature?:
Do you plan to visit our Web site again soon?:
Would you like to receive e-mail notifications of Baldwin EMC's latest news and information?:
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  • Summerdale (Headquarters)
    19600 State Highway 59
    Summerdale, AL 36580
    8:00 a.m. to 4:30 p.m. M-F
  • North Baldwin
    47525 Highway 59
    Bay Minette, AL 36507
    8:00 a.m. to 4:30 p.m. M-F
  • South Baldwin
    21801 University Lane
    Orange Beach, AL 36561
    8:00 a.m. to 4:30 p.m. M-F
  • Call Center:
    (251) 989-6247
    (800) 837-3374 Toll Free
    7:00 a.m. to 6:00 p.m. M-F